A key task when leading is to assemble the skills, talents, and resources of individuals and groups to solve problems and create new opportunities. A leader must manage people, information, and processes to accomplish organizational goals; a leader must make things happen, and often under conditions or time frames that are not of their choosing.

The successful execution of these tasks requires an array of leadership skills including the diagnosis of problems, making effective decisions, influencing and motivating others, managing the diversity of our personal contacts, optimizing cross-functional teams, driving culture and change, and negotiating with others effectively, while always maintaining ethics and integrity.

Leadership: People, Teams and Organizations - Certificate


Take the first step to a Global Education


  • Interactive Lecture
    75Interactive Lectures
  • Peer Learning
    6Peer Learning Discussions
  • Assessment & Feedback
    360°Assessment & Feedback
  • Case Studies
    4Case Studies
  • 1Leadership & Action Plans
  • Discussions
    3Role Plays



a) What are your strengths and weaknesses? Get insightful feedback from Columbia Business School’s 360° Survey
b) Who is the leader in Miracle on Hudson?
c) Analyze the behaviors of leaders who inspired you and who outraged you



a) Archetypes of a Leader: An Exposition
b) Decode Sully: Exemplar Leader
c) The leader as an Integrator
d) Successful Leadership: The Four Essential Elements



a) Get yourself into a powerful mindset and experiment with your own leadership style
b) Implement Four Elements of Leadership


a) Decision Making Survey
b) Speed Ventures Case Study


a) How Leaders Make Wise Decisions
b) Six Decision Making Biases that Leaders Need to Avoid
c) When to use intuition and when to use expertise


a) The Challenge Case
b) Applying the 6 Decision Making Biases Framework to your Leadership Style

a) Kidney Case Assignment
b) What do you think are the traits of a great influencer?
c) Have you or your organization made a decision that was unfair?


a) Principles of Fairness & Justice
b) Fairness criteria
c) Techniques: Ninja Persuasion


a) Put into practice: influence techniques
b) Analyse the Martin Luther King speech
c) 360° Self Assessment Paper

a) Pre-read: Mary Kae case study
b) Describe their organization culture
c) Make a team decision – Columbia CaseWorks: Grogan Air
d) Analyze a stellar team vs a “I can’t wait for it to be over” team


a) Leading teams: success and failure factors
b) Common mistakes that teams should avoid; leader as an integrator
c) Collective intelligence
d) Design strategies for teams
e) 6 strategies for high performance teams
f) Empowerment


a) Grogan Air – team process survey
b) Evaluate your team using the 6 strategies

a) Pre-Read: Mary Kae case study
b) Describe their organization culture


a) Leading teams: success and failure factors
b) Common mistakes that teams should avoid; leader as an integrator
c) Collective intelligence
d) Design strategies for teams
e) 6 strategies for high performance teams
f) Empowerment
g) Culture’s tool box
h) Culture during a merger


a) Reflect on the culture of your organization. What are the artifacts, values, and assumptions that
make up your organization’s culture?
b) What are 3 things you can do to strengthen the culture of your team?

a) Understand your Social Capital via the Network Assessment Questionnaire
b) Watch Video: The Power of Social Networks
c) When you think of NETWORKING, what are the first 3 thoughts that come to mind?


a) Cluster Networks
b) Social Networks: Importance for Leadership Success
c) Crafting your Network: Optimal Network Type
d) Determinants of Your Network
e) Developing your GAFA
f) Dormant Ties


a) Reflect on your key concepts



  • Kathy Phillips
    Kathy Phillips
    Paul Calello Professor of Leadership and Ethics, Senior Vice Dean
    Columbia Business School
  • Adam Galinsky
    Adam Galinsky
    Vikram S. Pandit Professor of Business Chair of Management Division
    Columbia Business School


EMERITUS follows a unique online model. This model has ensured that nearly 90 percent of our learners complete their course.

  • OrientationOrientation Week
    The first week is orientation week. During this week you will be introduced to the other participants in the class from across the world. You will also learn how to use the learning platform and other learning tools provided.
  • Goal SettingWeekly Goals
    On other weeks, you have learning goals set for the week. The goals would include watching the video lectures and completing the assignments. All assignments have weekly deadlines.
  • Video LecturesRecorded Video Lectures
    The recorded video lectures are by faculty from the collaborating university.
  • Live WebinarsLive Webinars
    Every few weeks, there are live webinars conducted by EMERITUS course leaders. Course leaders are highly-experienced industry practitioners who contextualize the video lectures and assist with questions you may have regarding your assignments. Live webinars are usually conducted between 1 pm and 3 pm UTC on Tuesdays and Wednesdays.
  • Clarifying DoubtsClarifying Doubts
    In addition to the live webinars, for some courses, the course leaders conduct Office Hours, which are webinar sessions that are open to all learners. During Office Hours, learners ask questions and course leaders respond. These are usually conducted every alternate week to help participants clarify their doubts pertaining to the content.
  • Follow-UpFollow-Up
    The EMERITUS Program Support team members will follow up and assist over email and via phone calls with learners who are unable to submit their assignments on time.
  • Continuous Course AccessContinued Course Access
    You will continue to have access to the course videos and learning material for up to 12 months from the course start date.

EMERITUS Program Support Team

If at any point in the course you need tech, content or academic support, you can email program support and you will typically receive a response within 24 working hours or less.


Device Support

You can access EMERITUS courses on tablets, phones and laptops. You will require a high-speed internet connection.



On completing the course you join a global community of 5000+ learners on the EMERITUS Network. The Network allows you to connect with EMERITUS past participants across the world.



  • Starts 22 April 2020
  • 2 Months
  • 2 – 4 hours per week
  • Course Fees USD 1400


  • You can pay for the course either with an international debit or credit card (unfortunately we are unable to accept Diners credit cards), or through a bank wire transfer. On clicking the apply now button below, you will be directed to the application form and the payment page.
  • We provide deferrals and refunds in specific cases. The deferrals and refund policy is available here.
  • You will be provided a course login within 48 hours of making a payment.


  • Please provide your work experience and your current employer via the application.
  • You can apply by clicking the Apply Now button


For any questions regarding Emeritus, the learning experience, admission & fees,  grading & evaluation please visit ONLINE CERTIFICATE COURSE FAQs



Take the first step to a Global Education

Emeritus - Online Certificate Courses | Diploma Programs