SMART TEAMS: COLLABORATION IN THE DIGITAL AGE

ONLINE CERTIFICATE COURSE

OBJECTIVE

Working effectively in teams is essential to the success of every manager. To do so, managers need their teams to work collaboratively and efficiently. In the digital age we live in today, communication and collaboration can become extremely challenging, as in many cases teams are spread across the globe.

This course will help managers address these needs at an individual, team and organizational level. The course combines cutting edge content from research at MIT, an engaging approach to learning including individual and peer group assignments, and a continual focus on application for you, your team, and your organization.

All group discussions and assignments in the course will be done using a Socio Metric tool: Riff Platform developed by Riff Learning. The Riff Platform is a cloud-based video client & data insights application. It measures conversational dynamics and provides feedback during and after your video interactions. Each participant in the video interaction receives objective data to help them learn about their interpersonal effectiveness and their ability to work with others. Riff’s measurements can predict the engagement, satisfaction and performance on shared tasks.

At the end of this course, you will be able to:

– Look more insightfully at your own behavior and the dynamics of your team

– Help your group deploy these ideas to increase efficiency and effectiveness, whether you sit in the same office or are deployed around the world

– Empower your larger organization to use these frameworks and models to increase idea flow, team engagement, collaboration, and innovation.

SMART TEAMS: COLLABORATION IN THE DIGITAL AGE

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COURSE HIGHLIGHTS

  • Interactive Lecture
    63Interactive Lectures
  • Webinars
    4Webinars
  • 1Interactive Technology Tool
  • Real World Applications
    6Real World Applications
  • Interactive Technology Tool – Breakout Meeting Mediator
    1Capstone Assignment
  • Peer Learning
    8Discussions
  • Text Book (Optional)
    1Text Book

SYLLABUS

Pre-Work

a) Install Riff

b) Read relevant chapters from the book ‘Social Physics’

Framework

a) Poverty of social science

b) Biological roots of team behavior

c) Disruption of biological roots

d) Introduction to Riff

d) Honest signals – energy

e) Honest signals – attention

f) Honest signals – mimicry

g) Honest signals – expertise

h) Honest signals – examples : influencers, salary negotiation, hiring & dating signals at work, pitching your vision: success and charisma

Application

a) Peer learning circle – analyze signaling using Riff

b) Individual assignment – analyze email communication

Pre-Work:

a) Pre-read – ‘Science of Teams’

b) Read relevant chapters from the book ‘Social Physics’

Frameworks:

a) Biological roots: exploration and engagement

b) Collective intelligence in groups

– Example – Cubist
– Example – City of Chicago
– Example – Bank of America

c) Team of teams

– Example – DTU
– Example – German Bank
– Example – Pharma Drug Discovery
– Example – Bell Starts
– Example – Yammer & Etoro


Application:

a) Peer learning circle – create a communication enhancement intervention for your organization

b) Peer learning discussion


Pre-Work:

a) Pre-read – ‘Science of Teams’

b) Read relevant chapters from the book ‘Social Physics’


Frameworks:

a) Social Influence

b) Indirect social influence

c) Using social influence – social network incentives

– Example of social influence – Swiss Power Network
– Example of social influence – Tenacity Call Center

d) Making good decisions

– Example – eToro
– Example – Scicast

e) Trust networks

– Example – Red Balloons


Application:

a) Peer learning circle – design a new method and incentive scheme to make better decisons

b) Peer learning discussion


Pre-Work:

a) Pre-read – ‘Data Driven Society’

b) Read relevant chapters from the book ‘Social Physics’


Frameworks:

a) Challenges of the distributed organization

b) First step – become self-aware

c) Decoding culture

– Engagement
– Silos
– Distance

d) Privacy within the company

e) Managing idea flow

f) Using the data

g) Data driven leadership

h) Open advisors for collaboration, security and learning

i) Future data ecology – incorporating other companies

j) Social incentives: getting people to sign up


Application:

a) Individual assignment: capstone assignment – throughout the 4 modules, you will be asked to start writing a memo to your boss that makes a recommendation to the organization for each of the 4 modules. In week 4, you will tie in all the learnings and submit the memo to your boss with all your recommendations which will include frameworks and models to increase idea flow, team engagement, collaboration, and innovation.

FACULTY

  • Alex (Sandy) Pentland
    Alex (Sandy) Pentland
    Toshiba Professor of Media Arts & Science
    MIT Management Executive Education

LEARNING EXPERIENCE

EMERITUS follows a unique online model. This model has ensured that nearly 90 percent of our learners complete their course.

  • OrientationOrientation Week
    The first week is orientation week. During this week you will be introduced to the other participants in the class from across the world. You will also learn how to use the learning platform and other learning tools provided.
  • Goal SettingWeekly Goals
    On other weeks, you have learning goals set for the week. The goals would include watching the video lectures and completing the assignments. All assignments have weekly deadlines.
  • Video LecturesRecorded Video Lectures
    The recorded video lectures are by faculty from the collaborating university.
  • Live WebinarsLive Webinars
    Every few weeks, there are live webinars conducted by EMERITUS course leaders. Course leaders are highly-experienced industry practitioners who contextualize the video lectures and assist with questions you may have regarding your assignments. Live webinars are usually conducted between 1 pm and 3 pm UTC on Tuesdays and Wednesdays.
  • Clarifying DoubtsClarifying Doubts
    In addition to the live webinars, for some courses, the course leaders conduct Office Hours, which are webinar sessions that are open to all learners. During Office Hours, learners ask questions and course leaders respond. These are usually conducted every alternate week to help participants clarify their doubts pertaining to the content.
  • Follow-UpFollow-Up
    The EMERITUS Program Support team members will follow up and assist over email and via phone calls with learners who are unable to submit their assignments on time.
  • Continuous Course AccessContinued Course Access
    You will continue to have access to the course videos and learning material for up to 12 months from the course start date.

EMERITUS Program Support Team

If at any point in the course you need tech, content or academic support, you can email program support and you will typically receive a response within 24 working hours or less.

 

Device Support

You can access EMERITUS courses on tablets, phones and laptops. You will require a high-speed internet connection.

 

EMERITUS Network

On completing the course you join a global community of 5000+ learners on the EMERITUS Network. The Network allows you to connect with EMERITUS past participants across the world.

ADMISSION & FEES

DURATION AND COURSE FEE

  • Starts TBD
  • 1 Month
  • 2 – 4 hours per week
  • Course Fees USD 1,400

PAYMENT

  • You can pay for the course either with an international debit or credit card (unfortunately we are unable to accept Diners credit cards), or through a bank wire transfer. On clicking the apply now button below, you will be directed to the application form and the payment page.
  • We provide deferrals and refunds in specific cases. The deferrals and refund policy is available here.
  • You will be provided a course login within 48 hours of making a payment.

APPLICATION PROCESS

  • Please provide your work experience and your current employer via the application.
  • You can apply by clicking the Apply Now button

COURSE FAQs

We have listed two type of FAQs.

1. Course specific FAQs
2. FAQs common to all courses.

Course specific FAQs are provided below. FAQs common to all courses are available at COMMON FAQs

 

COURSE SPECIFIC FAQs

This course is designed to help managers address needs at an individual, team and organizational level.

At the end of this course, you will be able to:

Look more insightfully at your own behavior and the dynamics of your team

Help your group deploy these ideas to increase efficiency and effectiveness, whether you sit in the same office or are deployed around the world

Empower your larger organization to use these frameworks and models to increase idea flow, team engagement, collaboration and innovation

The learning journey will NOT be easy. It requires your commitment for at least three to four hours a week to learn, explore, and collaborate

Below is the synopsis of company examples covered within the “Intelligent Teams and Networks: Communication and Collaboration in the Digital Age” program.

Company Industry
Cubist Pharmaceuticals
City Of Chicago Civic Authority
Bank Of America Banking
Yammer Enterprise Collaboration
eToro Financial Services
SciCast Collaborative platform for science and technology
Red Balloons Party & Event Supplies

No. The program is designed to be completed in its entirety and cannot be taken as standalone modules

The program is a combination of interactive lectures and individual and team assignments. Additionally, the program includes live sessions with course leaders who are dedicated to guiding you through your learning journey

The course provides hands on experience with 63 interactive lectures, 6 Real World Applications, 8 Discussions, 4 live lecture sessions with a Teaching Fellow and 1 Capstone Assignment

Get to use Meeting Mediator socio metric tool – an online collaboration tool that will give you personalized feedback on your communication & collaborations style

Building Effective Teams is considered a must have leadership competency and is highly correlated with leadership success. Leadership assessment firm Korn Ferry rates this skill as a “Big 8” skill, one that a successful leader must have to ascend to the highest level of the organization

Great leaders like Jack Welch at GE, Jeff Bezos at Amazon, Jack MA at Alibaba, Narayana Murthy at Infosys and so on, are known to build and nurture high performance teams.

The way teams communicate and collaborate in the digital world is changing. Traditional leadership models don’t work.

This course from MIT, will help you become an ideal team player by understanding team dynamics & taking the team to the next level

Absolutely! In today’s day ang age, work environments require constant interaction with teams at different levels for different purposes.

The Intelligent Teams and Networks course will help you identify:

  • What motivates people and how they interact
  • How unconscious behaviour influences decisions
  • How teams interact to make up a larger organization
  • How social incentives can change behaviour and
  • How to build a self-aware organization

The Intelligent Teams and Networks course will help you identify:

  • What motivates people and how they interact
  • How unconscious behaviour influences decisions
  • How teams interact to make up a larger organization
  • How social incentives can change behaviour and
  • How to build a self-aware organization

No, every course at EMERITUS is developed with a neutral perspective so that everyone benefits out of the same. The modules and the frameworks taught inside the respective modules are applicable for both a B2C and B2B type of business.

MIT Sloan Executive Education and Columbia Business School Executive Education (CBS) have collaborated with EMERITUS Institute of Management to offer a portfolio of online programs. These programs leverage our faculties’ thought leadership in management practice developed over years of research, teaching, and practice. Through EMERITUS, we expect to extend our impact in the world of leadership development  to learners across the world.

The following courses developed by MIT are currently offered through EMERITUS:

Innovation of Products And Services: MIT’s Approach to Design Thinking

Negotiation and Influence

Leading Organizations and Change

Intelligent Teams and Networks: Communication and Collaboration in the Digital Age

Digital Transformation: Platform Strategies for Success

 

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Take the first step to a Global Education

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