Sales and Marketing The Essential Guide to Buyer Personas: Why Every Brand Needs Them Ever feel like your marketing messages are failing to land? This could be because you are struggling to connect with the target audience. You’re not…
Sales and Marketing AI is Revolutionizing the Way We Create Buyer Persona: Find Out How Creating a detailed customer persona is a cornerstone of effective marketing. It lets businesses tailor their offerings and communications to meet the needs and desires…
Product Design & Innovation What is a Customer Journey Map? Why is it Important for a Brand? “69% of consumers stop engaging with a business after one poor experience”, highlights The 2023 State of Digital Customer Experience Report. This study shows how…
Sales and Marketing What is Customer Centricity? How Can it Benefit Your Business? Companies today place a lot of importance on meeting customers’ expectations. According to Forrester, 95 per cent of CEOs think that offering excellent customer service…