Product Strategy

Product Design & Innovation

What is a Customer Journey Map? Why is it Important for a Brand?

“69% of consumers stop engaging with a business after one poor experience”, highlights The 2023 State of Digital Customer Experience Report. This study shows how…

Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 80 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China. Emeritus’ short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations.

Emeritus Institute of Management | Committee for Private Education Registration Number 201510637C | Period: 29 March 2022 to 28 March 2026

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Product Strategy

Product Design & Innovation

“69% of consumers stop engaging with a business after one poor experience”, highlights The 2023 State of Digital Customer Experience Report. This study shows how…

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