We may log the IP address, operating system, and browser software used by each user of the Site, and we may be able to determine from an IP address a user’s Internet Service Provider and the geographic location of his or her point of connectivity. Various web analytics tools are used to collect this information. Some of the information is collected through cookies. If you reject our cookies, many functions and conveniences of this Site may not work properly. Although user sessions are tracked, the users remain anonymous.
As a responsible private educational institution, Emeritus is committed to maintaining a high standard of confidentiality with respect to the personal data of our students, alumni, employees and faculty in accordance with the requirements of the Personal Data Protection Act 2012 (the “PDPA”), Singapore. For more information about the PDPA, please visit the Personal Data Protection Commission’s website at https://www.pdpc.gov.sg.
Our courses are delivered to students from many different countries – in recognition of this, we endeavor to process all data in accordance with principles of internationally accepted best practice, and in compliance with the legal provisions relating to data protection in Singapore. We regularly review our compliance with the policy contained herein (the “Policy”) and whenever we receive a formal complaint, we will contact the person who made the complaint to attempt to resolve his or her concerns.
To safeguard your personal data, all electronic storage and transmission of personal data are secured with appropriate security technologies.
By reading this Policy and submitting any application or applying for any of our products or services, you hereby agree to this Policy and consent to our collection, use, and disclosure of your personal data.
“Personal Data” is defined in the PDPA to mean personal information, whether true or not and whether in electronic or other form, about an individual who can be identified:
Examples of personal data are your name, address, NRIC/FIN/Passport number, photograph or video image, telephone numbers and email addresses.
Personal Data excludes Business Contact Information which means an individual’s name, position name or title, business telephone number, business address, business electronic mail address or business fax number and any other similar information about the individual, not provided by the individual solely for his personal purposes.
To find out more about PDPA, you may visit the Singapore Personal Data Protection Commission’s website at https://www.pdpc.gov.sg.
Emeritus and its partners, including its University partners (collectively “Emeritus”, “we” or “us”) collect personal data and other data from the Site.
Personal data we collect
The personal data we collect from you may include:
Other data we collect
Information we collect apart from your personal data may include the following:
How we use your personal data
We collect, use and disclose your personal data for the following purposes in connection with the products or services which you have applied for, to the extent applicable:
We may also contact you by any means of communication for which you have given us contact details, including but not limited to via email, telephone numbers, and post, for the purpose of getting your feedback or for providing you with information which we believe could be of interest to you or your organisation.
By your submission of your Personal Data to us, you consent to the onward disclosure of your Personal Data to these service providers (as set out in “How we use your personal data”) and the processing of your Personal data by these service providers.
By providing us your personal data and any third party’s personal data such as the personal data of your parents (“Personal Data”) regardless of the manner in which you have provided such data, , you represent and warrant to us that consent, including that of the third party, has been obtained for collection, use and disclosure of the Personal Data for the above mentioned purposes. Because we are collecting the third party’s data from you, you undertake to make the third party aware of all matters listed in this policy.
Emeritus ensures that the Personal Data held by us shall be kept confidential. When transferring Personal Data to our third-party service providers, and/or our affiliates or related corporations whether in Singapore or elsewhere in order to carry out one or more of the purposes listed above, we will require them to ensure that Personal Data disclosed to them is kept confidential and secure.
In this regard, please note that it is on your part to ensure that all personal data submitted to us is complete, accurate, true and correct at the time of submission. Failure on your part to do so may result in our inability to provide you with products and services you have requested.
Please note that if you do not consent to any of the above business purposes, Emeritus may also be unable to meet the purposes for which the information was collected.
We employ other companies and individuals to perform functions on our behalf. They will require access to the Personal Data needed to perform their functions for Emeritus, but may not use it for other purposes. We will share Personal Data we collect with the following third parties or purposes:
In addition, we may share aggregated information that does not personally identify you with the public and with third parties, including but not limited to researchers and business partners.
Please keep in mind that whenever you voluntarily disclose personal data online – for example on message boards, through e-mails, or in chat areas – that information can be collected and used by others. By posting personal data online that is publicly accessible, you may receive unsolicited messages from other parties in return.
The Personal Data that we hold about you may be stored on servers hosted in Singapore, Japan, US, China, India and on several cloud servers used by our service providers and vendors. Emeritus implements a variety of security measures to maintain the safety of your submitted information. All electronic storage and transmission of personal data is secured and stored on managed servers with controlled access and appropriate security technologies.
We have implemented appropriate technical and organizational security measures designed to protect your Personal Data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, unauthorized access, and other unlawful or unauthorized forms of Processing, in accordance with applicable law. In certain instances we may use Secure Sockets Layer encryption and/or transfer certain Personal Data in a non-human readable format to provide protection.
Although every reasonable effort has been made to ensure that all personal data will be so protected, Emeritus cannot be responsible for any unauthorised use or misuse of such information and from risks which are inherent in all internet communications. We cannot guarantee there will not be a breach, and we are not responsible for any breach of security or for the actions of any third parties.
Your Personal Data will only be disclosed for the express purpose of delivering the product or service requested and shall not be sold or disclosed to any other company for any other reason whatsoever without your consent.
We take every reasonable step to ensure that Personal Data that we process is accurate and, where necessary, kept up to date, and any of your User Information that we process that you inform us is inaccurate (having regard to the purposes for which they are Processed) is erased or rectified.
Please contact us via firstname.lastname@example.org should you wish to have access to or seek to update, correct or withdraw the consent to collect and use your Personal Data. Your email should identify yourself and state which Personal Data and information about its use and/or disclosure is requested.
We will retain Personal Data only for as long as is necessary for the purposes set out in this Policy. In addition, we will retain and use Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain certain data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. You have full rights to stop processing and/or remove of your data by emailing us at email@example.com (by stating “Retention of Data” as the subject matter of the enquiry in the subject matter line.)
You are also entitled to learn about the legal basis of data transfers to a country outside Singapore or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by us and our third-party applications to safeguard Personal Data.
If any such transfer takes place, you can find out more by checking the relevant sections of this document or enquire by writing to us at firstname.lastname@example.org (by stating “Data Transfer” as the subject matter of the enquiry in the subject line).
Emeritus will not transfer Personal Data within or outside Singapore unless it is ensured that the Personal Data will be accorded a level of protection which is comparable to the protection under the PDPA.
Your Newsletter and Email Subscriptions.
You can opt out or unsubscribe to a newsletter or other email list at any time by following the instructions at the end of the newsletters or emails you receive. Please allow five to ten business days for changes to take effect. For some Services, member service-related communications are an integral part of such Services to which you subscribe and you may continue to receive emails as part of that particular portion of the Services unless you cancel your account, even if you opt out of the newsletters or email list. If you have provided more than one email address to us, you may continue to be contacted unless you request to unsubscribe each email address you have provided.
Cookies and Pixel Tags.
You may stop or restrict cookies and pixel tags on your computer or purge cookies from your browser by adjusting your web browser preferences. However, if you “turn off,” purge, or disable cookies or pixel tags, although you may still use the Services, you may not be able to use all of the features, functions, or services available on the Site. We have also provided another measure of disabling the cookies, you will see a pop up on our website that can enable you to control the cookies tracking.
General Data Protection Regulation (GDPR)
Pursuant to Article 27 of Europe’s General Data Protection Regulation (GDPR), Emeritus Pte Ltd, has appointed European Data Protection Office (EDPO) as its GDPR representative in the EU. EU residents can contact EDPO regarding matters pertaining to the GDPR by sending an email to email@example.com, using EDPO’s online request form, or writing to EDPO at Avenue Huart Hamoir 71, 1030 Brussels, Belgium.
Please note that we review and may make changes to this Policy from time to time. When changes are made, the Policy link will include a notation “Revised (date).” indicating that you should review the new terms, which will be effective immediately upon posting on this page, with an updated effective date. The notation will be included in this Policy link for at least seven (7) days after the update has been made. By accessing the Site after any changes have been made, you signify your agreement on a prospective basis to the modified Policy and any changes contained therein. In case you miss the notification referenced above, be sure to return to this page periodically to ensure familiarity with the most current version of this Policy.
The Data Protection Officer
Emeritus Institute of Management
78 Shenton Way,
Effective Date: June 02, 2018
Last Updated: January 20, 2020