Who is an Operations Manager, Salary, Skills & Career

What does an Operations Manager do? The Skills required, Salary and Career Scope

Operations management is an exciting career opportunity as you get to solve different problems daily while interacting with people present across the world. Unlike finance and marketing (while important) which put you on the periphery, operations management allows you to get directly involved in delivering the final product to the customer.
In this article, you will gain an insight into the role, the skills required and how to become an operations manager.

Who is an Operations Manager?

Operations managers head the big picture of their organisation. They are liable for the distinct aspects of operations and production within a company and supervise the efficiency of a business.
Operations managers are sometimes called chief operating officers, or COOs, as they ensure that a business runs smoothly and has everything to be effective.

What Does an Operations Manager Do?

The responsibilities of an operations manager vary depending on the organisation, but generally include:

• Implementing and maintaining the procedures that an organisation uses.
• Overseeing the HR (Human Resources) department work and supervising the recruiting and training of employees.
• Working closely with the accounts department to re-evaluate budgets, revenue evolution, and profit of the company.
• Improving the operational systems and policies to support the organisation’s objective.
• Working on long-term plans that would fuel the operational processes.
• Implementing and continuously refining the manufacturing, performance, quality, and customer service standards.
• Establishing a safe, healthy, and inclusive work environment within the organisation.

What are the Skills Required to Become an Operations Manager?

As per the responsibilities, an operations manager’s role is intricate and multifaceted. To meet the requirements of such an all-around job they must be versatile and possess solid operation skills. Some of the most common skills are:

Interpersonal and Communication Skills

As an operations manager, you need to interact a lot with your team members and people from various departments to curate data and reports. Strong interpersonal (empathy and leadership) and communication skills help fulfil these responsibilities smoothly.

Organisational Skills

Operations managers should possess planning and management skills, as they need to track project data, funds, and at times spot possible problems before they become major issues.

Data Processing Skills

For compiling the performance data, processing statements, and communicating these to related people an operations manager should possess strong data processing skills.

Budgets Management Skills

An operations manager is also responsible for the financial performance of the company. Thus, good budget management skills will help forecast the budget and analyse profit and loss balance sheets.

Problem-Solving Skills

Delays in completing tasks, system malfunctions, conflicts between workers’ and many such issues may affect the functioning process. An operations manager should possess exceptional problem-solving skills, to determine the core cause of the concern and suggest solutions.

Salary of an Operations Manager in India

The salaries of an operations manager differ significantly depending on the industry, responsibilities handled, company location, and, most importantly, experience level.

In India, operations managers’ salaries range from ₹ 3 Lakhs to ₹ 18 Lakhs [Source], and the average annual salary is around ₹ 8 Lakhs [Source].

How to Become an Operations Manager?

A bachelor’s degree in business administration, project management, operations management, or a related discipline is a prerequisite for the operations manager role.

Additionally, an industry-specific certification can give your resume a competitive edge by validating your professional skills, knowledge and abilities. You can effortlessly acquire such industry-oriented skills in a short duration with a range of online operations management courses available.

Emeritus India offers various operations management courses in collaboration with world-rank institutes to provide you with a complete understanding of operations management and analytics and will equip you with skills such as :

• Operations Strategy Framework
• Product Design and Development
• Sales and Operations Planning
• Performance Evaluation of Service Enterprises
• DevOps and Agile Project Management – Odoo
• Design Thinking for Product and Service

You can even explore our website for more courses and pick the most suitable one.