Ten Common Bank Manager Interview Questions and How to Answer

Bank managers hold a position of authority in financial institutions. They are responsible for maintaining productivity and efficiency in day-to-day banking services. When preparing for a bank manager interview, making a great first impression is crucial. You would have interviewed for the job position in the past. But reviewing bank manager interview questions and answers can be helpful. The more prepared you are for the interview, the more polished you will appear, increasing your chances of securing a job offer.

Below, we have listed ten common bank manager interview questions and their answers.

Common Bank Manager Interview Questions and Their Answers

1. Tell Us About The Types Of Banking Accounts

When answering this question, remember that the interviewer is allowing you to showcase your knowledge and prove your professional capabilities as a bank manager.

Here’s a sample answer to this question:

There are five types of bank accounts: current account, saving account, salary account, fixed deposit account, and recurring deposit account. The most popular type of account is a savings account which is a regular deposit account. On the other hand, the current account is for businessmen or entrepreneurs who need a flexible account that they can use for business transactions. A salary account is for working professionals to make their deposit and withdrawal convenient, while both a Fixed deposit account and a Recurring deposit account are for investing money for a certain period to earn high interest.

2. How Has Technology Changed The Banking Sector?

Technology has changed the way banks operate in many ways. Employers ask this question to ensure you understand how technology impacts your job. The best way to answer this question is to demonstrate how you adapted to new technology. You can also share your learnings and downfalls with the interviewers.

Here’s a sample answer:

Technology has a positive impact on the banking sector. For instance, mobile and online banking services have become more accessible and convenient for withdrawing funds, transferring funds to different accounts and connecting to bank professionals.

I have been part of the banking industry for more than a decade. I have witnessed automation in the banking sector. It has helped financial institutions extend their customer base and reduce operating costs.

3. How Do Banks Make Profits?

Given your experience, the interviewer would expect you to know the back-end operations of a financial institution. Therefore, they will ask questions to test your knowledge and ensure that your involvement can help their organisation grow.

Here’s a sample answer:

As a bank manager, it is my responsibility to ensure that the bank earns profits continually, and for that, I will find out different ways of increasing the revenue. Deposits, interests, and additional charges on banking services would be a few ways how I would ensure the bank makes a profit.

4. What Would Be Your Reaction If You Notice An Employee Involved In Suspicious Activities?

A bank manager is responsible for the safety of their customers and employees. Interviewers ask this question to determine if you have the necessary skills required to handle potential threats and emergencies.

In your answer, explain how you would respond to suspicious activities in the workplace. Below is a sample answer.

If I notice an employee engaging in suspicious activities, my first step would be to investigate the situation and understand what is going on. I would review official documents and speak with other employees about the same. Once I get a clear understanding of the situation, I will talk with the employee involved in the activity and try to understand their side of the story. Lastly, I will evaluate my finding and decide the next course of action.

5. Talk About A Time You Handled A Sensitive Financial Situation.

Generally, employers prefer intuitive and compassionate bank managers, mainly because they (bank managers) hold a position of power and deal with various individuals daily. The answer to this question helps the hiring manager determine whether a candidate is a right fit for their organisation. They will test your soft skills like critical thinking, communication, and problem-solving skills.

Here’s a sample answer to this question:

I have an extensive experience in the banking sector, which makes it easy for me to handle sensitive situations. In my current role as a Bank Manager, I’m responsible for overseeing a team of more than 10 employees and ensuring all the banking operations are carried out smoothly.

One example of when I had to handle a sensitive situation was during a busy holiday season. We were understaffed, and each team member was multitasking. I had to step in and take the responsibilities of customer service and account management. Despite being understaffed and taking on additional responsibilities, we managed to end the day with minimum to no escalations.

6. What Are The Warning Signs That Should Never Be Avoided When Granting A Loan To A Customer?

A bank manager has the authority to grant or deny loans to customers. Therefore, hiring managers will ask this question to understand if you can make a sound decision.

So, while answering this question, you can list the critical red flags that show a customer is a high-risk borrower. You can also share instances of how you handled a similar situation.

Here’s a sample answer to this question:

As a bank manager, it is my responsibility to ensure that any loans that I approve of are good for banks and for the borrower. In addition to checking the application’s payment history for defaulter’s loans, I also check their credit score and debt-to-income ratio. This helps me identify if the applicant is a high-risk borrower.

Some Common Bank Manager Interview Questions And Some Tips To Answer Them.

7. How Would You Manage Your Duties As A Bank Manager?

Being in a managerial position requires you to be good at making quick decisions. Therefore, employers ask this question to evaluate your time management skills and ability to distinguish between urgent and essential. Your answer must give the interviewer an idea of how you manage and complete your work assignments.

Here are some tips on how to answer this bank manager interview questions:

• Share how you achieve targets daily. Talk about the system you use to set and achieve your daily goals.
• Discuss how you set deadlines and communicate the same with your team.
• Explain how you maintain a work-life balance.

8. Why Do You Want A Career As A Bank Manager?

Interviewers ask this question to assess how well your skills and qualifications match the job description. They also try to understand your career goal and interests to see how they align with their company’s goals and objectives.

With your answer, show the interviewer that you are interested in the job. Then, explain the specific aspects of the company and position that appeal to you and how they blend with your priorities and preferences.

Here are the steps that will help you answer this question:

• Research the company and check its website and social media handles to identify its values and goals. Sometimes reading through the job description can help you understand the company.
• List out reasons that make you perfect for the role. It could be anything from qualification to work experience.
• Think about your long-term career goals and interests, and check if the job will help you get there.

9. Why Should We Hire You?

The job interview questions that seem easy on the surface are often the hardest to answer. “Why should we hire you” is one of them because interviewers want to know if you can fit into their organisation. There are different ways to answer this question- you can highlight your strengths, give examples of your leadership skills, etc.

Here are some key points you need to remember while answering this question:

• Do extensive research about the company and job profile you are interviewing for. This helps you understand what the employer is looking for in a candidate.
• Try not to appear overconfident or too modest while answering questions
• Avoid talking about general skills or unrelated achievements

10. What Are The Areas Of Banking That You Feel Passionate About?

This interview question helps the interviewer get an idea about your interests and passion. It also gives them an idea of how you would contribute to their organisation, based on which they will decide to hire you.

While answering this question, it would be helpful to think about the areas of banking that you have experience in and areas that you enjoy working the most.

Some Other Bank Manager Interview Questions:

1. How many banking software are you proficient with?
2. What is the role of a financial risk manager in a financial institution like a bank?
3. What are the necessary documents required to open a bank account?
4. What are the different types of loans offered by banks?
5. What are non-performing assets (NPA)?
6. What employee performance metrics do you use?
7. Can you walk us through your process of accepting or rejecting a bank loan?
8. What is financial management, and what role does a bank manager play in it?
9. What is the difference between commercial and investment banks?
10. What role does a debt-to-income ratio play while applying for a bank loan?

To stand a better chance of passing your interview and getting a job offer, you need to prepare well for the interview. Apart from that, you will need an upper hand over your competitors, which can be achieved by acquiring current skills and up-to-date knowledge about the industry.

Taking a certification course equips you with current skills and helps you get one step closer to landing your dream job. Emeritus has partnered with prestigious institutes like IIM and IIT to offer the best online finance and banking courses. These programmes are designed for fresh graduates and working professionals. Joining our programmes will enhance your career.