Sales and Marketing

.

Free video

Chapter 8 How to Listen Actively | Getting Past No by William Ury - Video

video-duration 2:22 min

video-views139

In this video, we delve into a pivotal chapter from the book “Getting Past No,” focusing on “How To Listen Actively.” Listening is a critical life skill and an invaluable negotiating skill, as highlighted by William Ury, the author of this transformative book. By getting past no, we mean overcoming obstacles in negotiation, and active listening is a fundamental tool to help you achieve that. Paying close attention to what the other person is saying without interruption can pave the way for effective communication and ultimately negotiate better outcomes.

So, let’s explore the art of active listening and how it can make a difference in your negotiation skills. Watch the Getting Past No Quick Summary now. 

The Importance of Active Listening

Active listening is a powerful tool to help you build rapport and create a positive atmosphere during negotiations. It’s about hearing and truly understanding the other person’s perspective, needs, and concerns. When you try to listen actively, you demonstrate respect and empathy, which can go a long way in finding common ground and resolving conflicts.

Getting Past No is all about breaking down negotiation barriers; active listening is your key to unlocking this door. “Getting Past No” is about moving beyond the initial resistance or obstacles you may encounter in a negotiation. By actively listening to the other party, you can gain valuable insights and build a bridge of understanding. This not only paves the way for more productive discussions but also increases the chances of finding mutually beneficial solutions.

Getting Past No Quick Summary: Key Takeaways

  • Stay Present
  • Avoid Interrupting
  • Ask Clarifying Questions
  • Empathize
  • Reflect and Summarize

Active listening is just one aspect of negotiation skills, and there’s so much more to explore. If you’re looking to enhance your negotiation and sales skills, consider exploring the wide range of online courses offered by Emeritus. With expert-led instruction and flexible learning options, you can gain valuable knowledge and practical skills to excel in sales and marketing.

Watch All the Chapters Now

Read more

In this video, we delve into a pivotal chapter from the book “Getting Past No,” focusing on “How To Listen Actively.” Listening is a critical life skill and an invaluable negotiating skill, as highlighted by William Ury, the author of this transformative book. By getting past no, we mean overcoming obstacles in negotiation, and active listening is a fundamental tool to help you achieve that. Paying close attention to what the other person is saying without interruption can pave the way for effective communication and ultimately negotiate better outcomes.

So, let’s explore the art of active listening and how it can make a difference in your negotiation skills. Watch the Getting Past No Quick Summary now. 

The Importance of Active Listening

Active listening is a powerful tool to help you build rapport and create a positive atmosphere during negotiations. It’s about hearing and truly understanding the other person’s perspective, needs, and concerns. When you try to listen actively, you demonstrate respect and empathy, which can go a long way in finding common ground and resolving conflicts.

Getting Past No is all about breaking down negotiation barriers; active listening is your key to unlocking this door. “Getting Past No” is about moving beyond the initial resistance or obstacles you may encounter in a negotiation. By actively listening to the other party, you can gain valuable insights and build a bridge of understanding. This not only paves the way for more productive discussions but also increases the chances of finding mutually beneficial solutions.

Getting Past No Quick Summary: Key Takeaways

  • Stay Present
  • Avoid Interrupting
  • Ask Clarifying Questions
  • Empathize
  • Reflect and Summarize

Active listening is just one aspect of negotiation skills, and there’s so much more to explore. If you’re looking to enhance your negotiation and sales skills, consider exploring the wide range of online courses offered by Emeritus. With expert-led instruction and flexible learning options, you can gain valuable knowledge and practical skills to excel in sales and marketing.

Watch All the Chapters Now

Read more

Related Videos